Your Data Is Secure

CasinoPP Privacy Policy — Our Commitment to Protecting Your Data

It is our responsibility to be fully transparent about what personal information we collect on CasinoPP, why we use it, and how we keep it safe.

Last Updated: 1 July 2026
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Your Data Is Never Sold

Our Core Principles on Data Protection

6 Core Pillars of Privacy Protection at CasinoPP

Minimal Data Collection

We only collect the information necessary to provide our services — nothing more. We don't request or gather data we don't need.

Military-Grade Encryption

All data is secured with AES-256 encryption and SSL/TLS technology — the same security standard used by banks and government institutions. CasinoPP holds itself to that same level.

Sale of Data Is Strictly Prohibited

Your data is never sold to third parties — and never shared with advertisers. That is our commitment.

Your Controls

You have the right to view, correct, or delete your personal data at any time. Simply reach out to support to submit a request.

Deleted After the Retention Period

Once data is no longer needed, it is securely deleted. There is no reason to retain information beyond the period required by law.

Full Transparency

We're fully transparent about what data we collect and why. No hidden practices, no fine print buried in legal jargon.

1Introduction & Scope

Welcome to CasinoPP's Privacy Policy. This document explains how CasinoPP (referred to as "we" or "the Platform") manages your personal information — from collection through storage to deletion.

By visiting the CasinoPP website, creating an account, or using any of our services, you agree to this Privacy Policy.

In plain terms: We collect your data solely to provide you with a better experience. We never sell it, share it without reason, or retain it beyond its useful purpose.

This policy applies to the CasinoPP website, mobile app, and all our digital services. It is updated regularly — the date of the latest revision is shown at the top of the page.

2What Information We Collect

CasinoPP collects data in three main ways: information you provide directly, data collected automatically while you use the platform, and information received from third parties for verification purposes.

Data Type Example Purpose of Collection
Identity Information NameDate of BirthNID Number Age Verification & KYC
Contact Information Mobile NumberEmail Account Verification & Support
Financial Information bKash NumberTransaction History Payment Processing
Usage Data Gaming HistoryBetting Records Service Improvement & Bonuses
Technical Information IP AddressDevice InformationBrowser Security & Fraud Prevention

2.1 Optional Information

Some information is optional — such as your date of birth for birthday greetings or your preferred game type for personalised offers. These are not required to use the platform.

2.2 Automatically Collected Information

When you use CasinoPP, certain information is collected automatically — such as which pages you visited and how long you stayed, or which games you play most. This is used to improve the platform.

3How Your Information Is Used

CasinoPP uses your data solely for the purposes it was collected for. It is never used for anything unrelated to those purposes.

  • Account Management: Registration, login, password recovery, and account settings.
  • Payment Processing: Processing deposits, completing withdrawals, and maintaining transaction records.
  • Customer Support: Helping our support team resolve your issues.
  • Bonuses & Promotions: Providing relevant offers based on your gaming history.
  • Fraud Prevention: Detecting unusual activity to keep your account secure.
  • Legal Obligations: Meeting regulatory requirements.
  • Service Improvement: Analyzing which games and features are used most to improve the platform.

We do not share your data with third parties for advertising purposes. To stop receiving CasinoPP's own promotional emails, visit your account settings.

4Who Your Information Is Shared With

CasinoPP shares data only in limited circumstances and for specific purposes. The full list is provided below:

4.1 Payment Processors

Only the information necessary to process transactions is shared with payment gateways such as bKash, Nagad, and Rocket. These providers operate under their own privacy policies.

4.2 Game Providers

Only anonymized data strictly necessary for gameplay is shared with third-party game providers. Your full identity is never disclosed.

4.3 Legal Requirements

We may be required to share information in response to a court order, government investigation, or lawful request from a regulatory authority. This is a legal obligation on our part.

We will never: Sharing your data with advertisers, selling it to data brokers, or using it for marketing purposes without your consent.

5Security Measures

CasinoPP applies industry-leading standards for data protection, using multiple layers of security technology to keep your information safe.

AES-256 Encryption

All stored data is protected with military-grade encryption.

SSL/TLS Transmission

All communication between your browser and our servers is encrypted.

Two-Factor Authentication (2FA)

An extra layer of security through OTP verification and device recognition.

AI Fraud Detection

AI-powered real-time detection of suspicious activity.

Please keep in mind — no one can guarantee 100% security on the internet. Do your part by using a strong password and never sharing your login credentials with anyone.

6Cookies Policy

CasinoPP uses cookies — small data files stored in your browser. They help enhance your experience and keep the platform running smoothly.

You can disable cookies through your browser settings, though turning off essential cookies may cause certain features to stop working.

7Your Data Rights

Every CasinoPP member has specific rights over their own data, all of which can be exercised free of charge.

Right to Access

You may request to know what personal information we hold about you.

Right to Rectification

You may request corrections to any inaccurate information.

Right to Erasure

Request deletion of your data under certain circumstances.

Right to Object

You may opt out of marketing emails or object through a specific process.

Right to Data Portability

Request a download of your personal data.

Right to Restrict Processing

Temporarily restrict the processing of your data for specific reasons.

To exercise this right, email support@casinopp.ws. Requests are typically responded to within 15 business days.

8Data Retention Period

CasinoPP does not retain data beyond what is necessary. Retention periods for different types of information are listed below:

  • Account Information: For the duration of account activity + 5 years after closure (for legal compliance).
  • Transaction Records: 7 years after completion (in compliance with financial regulations).
  • KYC Documents: 5 years after submission, or as required by regulatory guidelines.
  • Gaming History: 3 years after account closure.
  • Support Contact: 2 years after resolution.
  • Cookies Data: Session cookies are deleted when you close your browser; persistent cookies last a maximum of 1 year.

Data may not be erasable before a legally required retention period expires. In such cases, its use will be strictly limited.

9Protection of Minors' Data

CasinoPP is strictly for adults (18+). We do not knowingly collect any information from minors.

Age is verified at the point of registration. If a minor is found to have created an account using false information, the account will be closed immediately and all associated data will be permanently deleted.

If you suspect a minor has created an account on CasinoPP, please notify us immediately at support@casinopp.ws.

10Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact our Data Protection Team:

Email
support@casinopp.ws
Response Time
Within 24 Hours
Live Chat
24/7 in Bangla
Last Updated
1 July 2026

You will receive a written response within 15 business days of submitting a complaint. For urgent matters, an initial response is provided within 48 hours.

Your data is safe — now enjoy CasinoPP

You've read our Privacy Policy and know exactly how your data is protected. Now join CasinoPP with confidence and enjoy the best gaming experience.

SSL Encrypted
No Data Sales
Your Controls
24/7 Support

General FAQs

Top Questions About Security & Betting

CasinoPP has specific rules for cancelled or interrupted matches:

Match Cancelled Before Kick-off: The full stake is refunded. For accumulators, that selection is removed and the remaining bet continues with the odds recalculated.

Match Abandoned Mid-Game (cricket):
  • If at least 50% of the designated overs have been completed, the result is determined using the DLS method and bets are settled accordingly.
  • If less than 50% of the match has been played, the bet is voided and your stake is refunded.

Football — Match Abandoned Mid-Game: If more than 70 minutes of play have been completed, bets are settled based on the score at that point. Otherwise, stakes are refunded.

For Live Betting: If a disruption occurs after a bet is placed, settlement is attempted based on the situation prior to the interruption. When in doubt, a refund is our default policy.

Any unsettled bets reported to support will be resolved within 24 hours.

Enabling Two-Factor Authentication (2FA) makes unauthorized access to your account virtually impossible. Here's how to set it up on CasinoPP:

SMS OTP Method (Easiest):
  1. Log in to your account.
  2. Go to "Profile" → "Security Settings".
  3. Enable "Two-Factor Authentication".
  4. Verify your mobile number — you will receive an OTP.
  5. From that point on, an OTP will be required every time you log in.

Device Trust (skip repeated OTP prompts): Checking "Trust this device" at login allows you to sign in from that device without an OTP — however, logging in from a new device will still require one.

Recommendation: Do not keep Device Trust enabled on public Wi-Fi or shared devices. Only use it on your personal phone.

To disable 2FA: You can disable it from the same settings page — but you'll need to verify your identity with an OTP first.
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