CasinoPP Terms & Conditions — Complete User Guide

1General Terms & Conditions

By using CasinoPP (hereinafter referred to as the "Platform", "we", or "Service"), you agree to be bound by these Terms and Conditions. This document constitutes a legally binding agreement between you and CasinoPP.

CasinoPP is a licensed online gaming platform offering Sports Betting, casino games, live dealer games, lottery, and other entertainment gaming services.

These terms may be updated from time to time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

2Account Registration & Eligibility

2.1 Age Requirement

CasinoPP is strictly for users aged 18 and above. You must confirm your age at the time of registration. Registrations by minors are completely prohibited, and any such accounts will be closed without notice.

2.2 One Account Per Player

Each individual may only register one CasinoPP account. If multiple accounts are found under the same person, all accounts will be closed and the balances may be forfeited.

2.3 Accuracy of Information

All information provided at registration must be accurate and truthful. Providing false information may result in account closure and forfeiture of deposited funds.

2.4 KYC Verification

For large withdrawals or suspicious activity, CasinoPP may request a copy of your national ID or passport for identity verification (KYC). Withdrawals may be put on hold until this verification is completed.

3Deposit & Withdrawal Policy

3.1 Deposit Terms

The minimum deposit depends on your payment method — as low as ৳10 via bKash and Nagad. CasinoPP does not charge any deposit fees, though your payment provider may apply their own charges.

Only payment methods registered in your own name may be used. Deposits made through third parties are strictly prohibited and may raise money laundering concerns.

3.2 Withdrawal Terms

• At least one bet must be placed using your deposit method before a withdrawal can be made.
• Bonus funds can only be withdrawn after the applicable wagering requirements have been met.
• Withdrawals are typically processed within 1–24 hours; bKash and Nagad withdrawals average around 3 minutes.
• Additional verification may be required for large withdrawals (over ৳50,000).

3.3 Currency & Conversion

CasinoPP transacts in Bangladeshi Taka (BDT). Cryptocurrency deposits are automatically converted to BDT at the prevailing exchange rate.

4Bonus & Promotions Terms

CasinoPP offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, free bets, and more. Each offer has its own terms, detailed on the voucher page.

4.1 Wagering (Rollover) Requirements

Bonus funds cannot be withdrawn directly — specific wagering requirements must be met first. Wagering calculation: bonus amount × designated multiplier = total wager required.

4.2 Bonus Abuse Policy

• If a member claims bonuses across multiple accounts, all bonuses will be voided.
• If an account is opened solely to claim bonuses without any genuine gameplay, CasinoPP reserves the right to void those bonuses.
• Placing low-risk bets with bonus funds (e.g., betting both sides) is considered bonus abuse.

4.3 Bonus Expiry

Every bonus has an expiry period — typically 7 to 30 days. If wagering requirements are not completed within this period, the bonus will be forfeited.

5Gaming Rules

All games on CasinoPP are powered by certified RNG (Random Number Generator) technology. Results are entirely random and cannot be manipulated by anyone.

5.1 Sports Betting Rules

• Once a bet is confirmed, it cannot be cancelled (except in the event of a match cancellation or bonus cashout).
• If a bet is placed before the odds change, the odds at the time of placement will apply.
• If an event is cancelled, all stakes will be refunded.
• If incorrect odds are displayed, CasinoPP reserves the right to void or adjust the affected bets.

5.2 Live Casino Rules

If a live dealer game is interrupted due to a technical issue on our end, bets for that round will be refunded. CasinoPP is not responsible for disruptions caused by the member's own network issues.

5.3 Maximum Win Limits

Some games may have a maximum win cap per single bet. This limit is specified in each game's details.

6Prohibited Activities

The following activities are strictly prohibited on CasinoPP and will result in immediate account closure:

• Placing bets using automated software, bots, or scripts.
• Intentionally exploiting bugs or vulnerabilities in the game system.
• Making deposits and withdrawals for the purpose of money laundering.
• Opening multiple accounts to claim bonus benefits.
• Attempting to gain unauthorised access to another member's account.
• Threatening or harassing CasinoPP staff.
• Operating an account under a false identity.

7Privacy & Personal Data

CasinoPP treats your personal information with the utmost care. Data we collect is used solely for service delivery, identity verification, and security purposes.

Your data is never sold to third parties. However, information may be shared when required by law or upon request from a regulatory authority.

For more details, visit our Privacy Policy .

8Responsible Gaming Policy

CasinoPP believes gaming should be fun. We never want a member to experience financial or emotional hardship as a result of gaming.

8.1 Self-Control Tools

All members can access the following tools free of charge:

• Deposit Limit: Set daily, weekly, or monthly limits.
• Loss Limit: Automatic break triggered after losing a set amount.
• Cooling-Off Period: Break duration from 24 hours up to 30 days.
• Self-Exclusion: Long-term or permanent account closure.

For more details, please read our Responsible Play View the page.

9Account Closure & Restrictions

CasinoPP reserves the right to immediately suspend or restrict any account under the following circumstances:

• If evidence of a terms and conditions violation is found.
• If signs of fraud or suspicious activity are detected.
• As directed by the regulatory authority.
• At the member's own request (self-exclusion).

Members may close their account at any time by contacting support. Any valid balance (excluding bonuses) at the time of closure will be returned.

10Dispute Resolution

If a dispute arises, please contact CasinoPP's support team first. We are committed to resolving all issues fairly.

If an issue cannot be resolved through support, third-party mediation is available. CasinoPP is bound by the decisions of its recognised regulatory authority.

11Terms & Conditions Update

CasinoPP reserves the right to update these terms and conditions at any time. Members will be notified of major changes via SMS or email.

Continued use of the platform after any changes will be taken as acceptance of the updated terms. We recommend checking this page regularly.

Last updated: 1 July 2026